Terms of Service | Libme
LibMe

Terms of Service

Last updated: 4 July 2026

These Terms of Service (“Terms”) govern your access to and use of the Libme platform operated by Ibraint (EOOD, UIC/EIK: 204105221, registered address: Bulgaria, Ruse, Obzor 25) (“we”, “us”, “our”). By creating an account, accessing, or using Libme you agree to these Terms and our Privacy Policy. If you do not agree, do not use Libme.

Platform role and no agency

Libme is an online platform that enables users to manage book libraries, discover books, track reading activity, communicate, and arrange loans, exchanges, sales, or auctions between users.

We provide technology and hosting only. We are not a bookseller, publisher, lender, auction house, escrow agent, payment intermediary between users, courier, or party to any transaction between users unless explicitly agreed in writing in a separate document.

We do not verify the identity, reliability, legality, condition, ownership, or description of books or users. Any arrangement between users is solely between those users and at their own risk.

Eligibility

You must be at least 16 years old, or the minimum age required in your country if higher, and able to form a binding contract.

If you use Libme on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

We may refuse, suspend, or terminate access where we reasonably believe you do not meet eligibility requirements or pose a risk to the Service or other users.

Account and security

You must provide accurate registration information and keep it up to date. You are solely responsible for all activity under your account and for maintaining the confidentiality of your credentials, passkeys, and connected third-party accounts.

You must notify us promptly at [email protected] of any unauthorised access or security incident related to your account.

You may sign in using email and password, passkeys (WebAuthn), and/or Google sign-in where available. Use of third-party login services is also subject to those providers’ terms.

One person may not maintain more than one account for abusive purposes. We may merge, restrict, or close duplicate or fraudulent accounts.

The Service

Libme may include catalog browsing, public and private libraries, book records and photos, availability statuses (for loan, sale, exchange, auction, etc.), messaging, auctions, reading sprints, statistics, teams, notifications, paid subscription features, and other functionality we offer from time to time.

Features may change, be added, limited, or removed at any time. We do not guarantee uninterrupted, error-free, or secure operation.

Beta or experimental features are provided “as is” without warranties and may be discontinued without notice.

User content and licence

You retain ownership of content you submit (“User Content”), subject to third-party rights.

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, distribute, and technically process User Content solely to operate, promote, and improve Libme, enforce these Terms, and comply with law. This licence ends when content is deleted from our active systems, subject to reasonable backup and legal retention periods.

You represent and warrant that you have all rights necessary to submit User Content and that it does not infringe intellectual property, privacy, or other rights of any person.

Public libraries, listings, photos, and messages may be visible to other users or the public according to your settings. You publish at your own discretion and risk.

Prohibited conduct

You must not use Libme unlawfully or in a way that harms others or the platform. Without limitation, you must not: publish illegal, defamatory, harassing, hateful, fraudulent, or misleading content; infringe copyright or other IP rights; upload malware; scrape or overload systems; circumvent security or rate limits; impersonate others; spam; manipulate auctions; or use Libme for money laundering or sanctions evasion.

You must comply with applicable laws on books, consumer protection, distance selling, taxes, and export controls when offering books for sale or exchange.

We may investigate violations and cooperate with law enforcement where appropriate.

User-to-user interactions

Loans, sales, exchanges, auctions, and messages between users are solely between the participating users. We do not guarantee completion, payment, delivery, quality, legality, or outcome of any user transaction.

Users are solely responsible for agreeing price, payment method, delivery, condition, returns, and dispute resolution between themselves. We are not obliged to mediate disputes except where required by mandatory law.

Auction features are facilitation tools only. We do not guarantee bid validity, reserve prices, anti-sniping behaviour beyond stated rules, or that a winning bid results in a completed transaction.

You release us, to the fullest extent permitted by applicable law, from claims, damages, and liabilities arising from interactions with other users or from books or services offered by other users. This release concerns other users’ conduct and offerings only. It does not limit our liability for our own acts, omissions, or breaches of these Terms where limitation is prohibited by mandatory law.

Paid subscriptions and billing

Certain features require a paid subscription or one-time purchase as described on our pricing pages. Prices, features, and limits may change with notice where required by law.

As the owner and operator of the platform we reserve the right to change limits, quotas, token costs, prices, and feature availability at our discretion without prior notice, except where mandatory law requires otherwise.

Payments are processed by Stripe. By subscribing you also agree to Stripe’s applicable terms. We do not store full card details.

Subscriptions renew automatically until cancelled in your account or billing portal. You are responsible for keeping payment details current and reviewing invoices, receipts, and the Stripe customer billing portal regularly.

Billing disputes: if you believe a charge is incorrect, unauthorized, or duplicate, you must notify us in writing at [email protected] within 30 days of the charge date, with sufficient detail to investigate. If you do not notify us within that period, the charge may be treated as accepted for purposes of contractual refund requests we may grant at our discretion, without affecting any rights you have under mandatory consumer law or applicable card-network chargeback rules.

Refunds: We do not offer discretionary refunds for subscription periods during which the Service was active and available, except for confirmed billing errors or where mandatory law requires. We do not grant discretionary refunds for subscription periods during which the Service was active and available to you, except where we confirm a billing error or choose to grant a goodwill refund. Mandatory consumer rights remain unaffected.

If you are an EU consumer, you may have a 14-day right of withdrawal for distance contracts under Directive 2011/83/EU. For digital services that begin immediately at your request, you acknowledge that you may lose the withdrawal right once performance begins, to the extent permitted by law. Contact [email protected] for withdrawal requests.

We may suspend or downgrade access for failed payments after reasonable notice where permitted.

Intellectual property of Libme

Libme, its software, design, trademarks, logos, and documentation are owned by us or our licensors and protected by intellectual property laws. Except for the limited right to use the Service under these Terms, no rights are granted.

You must not copy, modify, reverse engineer, sell, or create derivative works of Libme except where mandatory law allows.

Copyright and complaints

We respect intellectual property rights. If you believe content on Libme infringes your rights, send a notice to [email protected] with: identification of the work; the URL or description of the infringing material; your contact details; a good-faith statement; and your signature (physical or electronic).

We may remove or restrict content and terminate repeat infringers where appropriate. Submitting false notices may result in liability.

Counter-notifications may be submitted where applicable under local law.

Moderation and enforcement

We may, but are not obliged to, monitor, review, remove, or restrict User Content or accounts at our discretion to protect users, comply with law, or enforce these Terms.

We may warn, suspend, or terminate accounts immediately for serious or repeated violations, legal requirements, risk to security, or prolonged inactivity.

You may delete your account at any time in settings. We may retain certain data as described in our Privacy Policy.

Disclaimers

This section limits warranties relating to Libme as a service. It is separate from risk between users under “User-to-user interactions” and from monetary caps under “Limitation of liability”.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LIBME AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR AVAILABILITY.

We do not warrant that User Content is accurate, complete, lawful, or safe; that users will perform obligations; or that the Service will be uninterrupted or free of errors, viruses, or security vulnerabilities.

Any reliance on information or interactions through Libme is at your sole risk.

Nothing in these Terms excludes or limits warranties or liabilities that cannot be excluded or limited under mandatory EU or Bulgarian consumer protection law.

Limitation of liability

This section limits Ibraint’s liability as the platform operator. It does not replace the user-to-user release above or govern disputes solely between users.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Ibraint AND ITS DIRECTORS, EMPLOYEES, AFFILIATES, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO LIBME OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO LIBME OR THESE TERMS IN ANY 12-MONTH PERIOD SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THAT PERIOD OR (B) 50 EUR.

These limitations apply to claims in contract, tort (including negligence), strict liability, or otherwise. They do not apply to liability that cannot be limited under mandatory law, including death or personal injury caused by negligence, fraud, or intentional misconduct where exclusion is prohibited.

Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Ibraint and its directors, employees, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of Libme; (b) your User Content; (c) your interactions with other users; (d) your violation of these Terms or applicable law; or (e) your infringement of third-party rights.

We may assume exclusive defence of any matter subject to indemnification, and you agree to cooperate.

Third-party services

Libme integrates with third-party services including Cloudflare, Stripe, Google, and Meta. Your use of those services may be subject to separate terms and privacy policies. We are not responsible for third-party services, their availability, or their acts or omissions.

Links to external websites are provided for convenience only. We do not endorse or control third-party sites.

Privacy

Our Privacy Policy explains how we process personal data. By using Libme you acknowledge that policy.

Changes to these Terms

We may update these Terms from time to time. We will post the revised Terms with a new “Last updated” date and, where required by law, provide additional notice (for example by email or in-app message).

Material changes will not apply retroactively to disputes arising before the effective date, except where required by law. Continued use after the effective date constitutes acceptance where permitted by law.

Governing law and disputes

These Terms are governed by the laws of the Republic of Bulgaria and applicable European Union law, without regard to conflict-of-law rules.

If you are a consumer resident in the EU/EEA, you benefit from mandatory protections of the laws of your country of residence where they cannot be derogated from by agreement.

Subject to mandatory consumer rights, the courts of Sofia, Bulgaria shall have jurisdiction, unless EU law grants you the right to bring proceedings in your country of residence.

EU consumers may also use the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr. We are not obliged to participate in alternative dispute resolution before a consumer arbitration board unless required by law.

General

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect.

Our failure to enforce a provision is not a waiver. You may not assign your rights without our consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets.

These Terms, together with the Privacy Policy and any policies referenced herein, constitute the entire agreement between you and us regarding Libme.

Questions about these Terms: [email protected] or the Help contact form.